How can we help?
Yes. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
We bring our own cleaning supplies, but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.
Standard cleaning takes into account everything that involves cleaning a home or an apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside of the fridge and inside of the oven, and those can be selected on the booking form when you select service.
If you are within Paramus, NJ and surrounding areas, absolutely. If we can reach your home within one hour of Paramus, NJ, you are in our service area.
When you book your service, a Maid Circle account is automatically created for you. Simply set up your account, choose your password, and your account is activated. Alternatively you can create and log into your account at this link https://maidcircle.launch27.com/login/
Simply go to our booking form and schedule your appointment online.
Log into your account at https://maidcircle.launch27.com/login/ and update your card on file. Your new card will automatically be noted as your default card.
Log into your account and update your address in your upcoming booking. Alternatively, you can can give us a call and we will update your address for you.
Log into your account at https://maidcircle.launch27.com/login/ and reset your password.
You can submit a password change request on the customer login page at https://maidcircle.launch27.com/login/
Click “Login” on the menu bar at the top, right-hand side of the website to log into your account.
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window).
If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window).
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner.
You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment.
You can not apply your coupon to past appointment that are already complet
We price based on the number of bedrooms, bathrooms and square footage in the home. Select the number and the price is shown instantly on our website.
Yes, we run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
Yes, your information is kept safe and secure. We have four levels of security in place. (1.) Booking Page: It is protected by extended validation SSL. (2.) Booking Form: It has it’s own layer of 256 bit security. (3.) Credit Card Transactions: The transactions are processed by stripe and is layered on their own 256 security protocol. (4.) Credit Card Information: No credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very, very seriously.
If something goes wrong, we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
All of our cleaning professionals are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Maid Circle LLC certified cleaner.